Contact Us

Last updated: September 30, 2026

Contact Us

We are here to help. Questions about an order, a listing, or a policy can go to the FAO SchwarzV desk at Citrus Bend Goods LLC.

Customer Service

• Email: [email protected]
• Phone: +1 (956) 519-3847
• Business Hours: Monday–Friday, 9:00 AM–6:00 PM (Central Time)
• Response Time: We aim to answer email within 1–2 business days.

Mailing Address

FAO SchwarzV
910 E 12th Street, Suite 2, Mission, TX 78573, United States

This address may also be used for returns. Contact us before sending anything back so we can issue a Return Authorization.

What to include

• Order number when you have one
• The product name or URL
• Photos when the question is about damage or a missing piece

Messages after hours or on a weekend are handled the next business day. We do not take walk-in visits at the mailing address.